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Customer Support Representatives - Islamabad (Islamabad)

Post #: A38247077
Posted on: 21 June
Reply to: (Use contact form below)

Ad Type: Wanted
 

   Title of the Job: Customer Support Representatives Domestic

o   Brief description of the job:

¬∑         Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

¬∑         Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

¬∑         Follow up to ensure that appropriate actions were taken on customers‚Äô requests.

¬∑         Refer unresolved customer grievances or special requests to designated departments for further investigation.

o   Working Hours: 9 hour shift

o   Requirements (Education): Bachelors qualified

o   No. of Vacancies: 20

o   Skills & Abilities:

¬∑         Proficient with MS Office particularly MS Excel (Spreadsheet)

¬∑         Possess Knowledge of Call Centre Operations

¬∑         Must be flexible to work in shifts

¬∑         Excellent communication skills

o   Age limit: 20 to 30

o   Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

o   Gender: Male & Female

o   Job Shift: On Rotation

o   Job Type: Full-time

o   Salary: 15,000 to 25,000 per month

o   Transport: Conveyance will be provided to females only, males own transport.


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Customer Support Representatives  - Islamabad, Pakistan - Pakistan Free Classifieds



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